Index
Contents
1. Purpose and scope of this document
This master explainer sets out the settled structure for NADJ’s move from an unincorporated association model to a modern, deliverable, and auditable structure centered on a Community Interest Company (CIC), supported by a trading/delivery company and a group holding entity. It is intended to be read by members, directors, auditors, funders, and the CIC Regulator, and to create a permanent reference point that prevents repeated debates and rewrites.
It separates (1) the agreed direction and operating model, (2) the implementation tasks needed to make the model work in practice, and (3) optional enhancement clauses that can be adopted if additional protections are required.
This is not legal advice. It is a governance and operating explanation, intended to document intent and support consistent communication. Where legal drafting choices matter, this document provides plain-language rationale and recommended clause options for a solicitor to validate.
2. Settled structure at a glance
NADJ’s structure is designed to balance community benefit, credible representation, and sustainable delivery. It uses a three-part model:
| • | NADJ CIC: the community-benefit body and member-facing association, with an asset lock and ringfenced membership income. |
| • | NADJ Media Ltd (trading/delivery): the operational vehicle that sells services and products, employs paid staff, and delivers the roadmap. |
| • | NADJ Group (holding): the strategic control layer that holds shares in trading subsidiaries, manages group-level risk, and can pay dividends (where lawful and appropriate). |
Membership subscriptions sit inside the CIC and are protected by the asset lock. Commercial activity happens in the trading company so that operational risk is contained and delivery can scale without putting member funds at risk.
2.1 Structure diagram (illustrative)
Note: diagrams are illustrative; legal reality is defined by each entity’s constitutional documents and filings.
3. What each entity does (and does not do)
3.1 NADJ CIC: purpose, protections, and limits
The CIC is the primary association entity. It exists to represent members, maintain standards, deliver community benefit in the DJ and mobile entertainment sector, and provide a stable governance home for the NADJ brand and mission.
The CIC should typically:
| • | Hold and protect membership subscriptions (ringfenced to community benefit). |
| • | Set strategic direction (through directors), publish standards, and govern membership rules. |
| • | Apply for grants and public funding where eligibility depends on asset lock and community purpose. |
| • | Commission delivery (from the trading company or suppliers) and measure impact against the roadmap. |
The CIC should typically avoid:
| • | Taking on high-variance commercial risk where a failure could harm member funds or jeopardise continuity. |
| • | Holding large operational liabilities (long venue contracts, large stock positions, equipment fleets) where avoidable. |
| • | Operating as a ‘do everything’ vehicle that becomes slow to contract, slow to scale, and hard to insure. |
3.2 NADJ Media Ltd: delivery, trading, and employment
The trading/delivery company exists because the roadmap requires year-round execution, paid capacity, and commercial contracting. It sells products and services, manages suppliers, runs platforms, and employs staff on normal commercial terms.
The trading company is designed to:
| • | Employ staff and contractors to deliver operational work (including recruitment, outreach, events, editorial, member services support, and platform delivery). |
| • | Enter contracts efficiently (venues, software, suppliers, partnerships) with clear commercial terms. |
| • | Own, maintain, and depreciate operational assets (equipment, licences, platform subscriptions, intellectual property created for trading). |
| • | Generate diversified income so NADJ does not depend solely on subscriptions. |
| • | Carry commercial risk without exposing the CIC’s ringfenced membership funds. |
In the settled structure, the trading company’s purpose is paid delivery (salaries for real work) and measurable outputs. Dividend thinking is separated from delivery: dividends are not assumed, and where they exist they sit at group level.
3.3 NADJ Group (holding): group control and dividends
The holding entity exists to provide group-level control and risk management. It holds shares in the trading company (and any future subsidiaries), manages intra-group arrangements, and, where lawful and appropriate, can distribute dividends to its owners.
The holding layer allows the CIC and trading company relationship to be maintained in a controlled way, while preventing operational turbulence in the trading company from destabilising the CIC.
4. Why membership income alone cannot fund delivery
The single biggest misconception in membership organisations is that subscriptions, by themselves, can fund professional delivery. They rarely can, unless subscriptions are set very high or membership numbers are extremely large.
Illustration: 1,000 members × £75 per year = £75,000 total subscription income.
£75,000 sounds healthy until it is compared with real operating costs. A single full-time employee can easily exceed £40,000–£45,000 per year once employer National Insurance, pension contributions, insurance, equipment, software, and basic overheads are included. That is before events, venues, marketing, platforms, professional services (legal, accounting, HR), and contingency.
This is why volunteer-led or subscription-only models routinely stall: the numbers do not support consistent delivery at the scale members expect, regardless of goodwill. If NADJ is to fulfil its potential, paid delivery capacity is not optional.
In practice, subscription income is best viewed as ‘stability funding’. It anchors core services such as governance administration, member communications, and baseline standards work. Everything beyond that—platform improvements, training programmes, events, national campaigns, partnerships, magazine production, and supplier relationships—requires either significantly higher subscriptions or an additional income engine.
The commercial arm exists to provide that engine without forcing member subscriptions to carry the entire burden. This is not a preference; it is arithmetic.
5. Risk management and ringfencing: why the separation matters
The deeper purpose of the CIC + trading separation is safeguarding. It prevents the CIC (and therefore members’ ringfenced income) being the entity that signs every contract, hires every staff member, and holds every operational liability.
Ringfencing achieves three outcomes:
| • | Member protection: subscription income is insulated from commercial volatility. |
| • | Delivery resilience: operational activity can scale up/down without rewriting the association’s constitutional purpose. |
| • | Clear accountability: the CIC governs purpose; the trading company delivers outputs; the holding company manages ownership and group-level risk. |
A CIC can trade, employ, and own assets. The point is not that it is forbidden. The point is that doing everything inside the CIC can create a concentrated risk profile: one contract dispute, one event cancellation, one supplier failure, or one employment claim can impact the entity that must remain stable for community benefit.
5.1 Example scenario: could the CIC buy and run a conference?
Yes. A CIC can buy, own, and run a conference, employ staff for it, and charge for tickets. The decision is therefore not about capability; it is about suitability and risk appetite.
Advantages of running a conference inside the CIC:
| • | Direct alignment with community benefit (straightforward to evidence impact). |
| • | Potentially stronger eligibility for certain grants linked to public benefit activity. |
| • | Simpler narrative: ‘the association runs the conference’. |
Disadvantages and risks of running a conference inside the CIC:
| • | All contractual exposure sits with the CIC (venue, suppliers, cancellation terms, refunds). |
| • | Cashflow risk sits with the CIC (deposits, ticket refunds, insurance excesses). |
| • | Operational complexity sits with the CIC (event compliance, staffing, supplier management). |
| • | If the event underperforms, reputational and financial impact lands on the core membership body. |
A standard approach is: the CIC sets the purpose and member proposition; the trading company contracts and delivers; the CIC receives community benefit through reinvestment, subsidised member pricing, and measurable outcomes.
6. Governance model: directors, members, ratification, and oversight
The CIC is governed by its directors. Directors have statutory duties under the Companies Act 2006 and, as a CIC, must also operate in a way that delivers community benefit and respects the asset lock. The legal reality is that directors are responsible for management and are accountable for compliance, filings, contracts, finances, and risk.
The unincorporated association model suffered from a familiar pattern: decision-making drifted towards politics, low participation, and delayed execution. A small number of people carried disproportionate workload and risk, while most members understandably remained spectators. That experience informs the CIC model: directors control execution so delivery can happen.
Member voice remains essential, but the mechanism must be reliable and proportionate. The settled approach is to use consultation and ‘simple ratification votes’ for key steps, rather than a structure where every operational decision is subject to prolonged debate. The objective is to keep engagement meaningful without recreating gridlock.
To make this predictable, NADJ should publish a ‘Reserved Matters’ list. This explains which decisions are director-controlled by default, and which are elevated for member ratification or enhanced transparency. Examples include: changes to membership tiers and pricing; major changes to member rights; dissolution or merger proposals; and any structural change that would weaken the CIC’s protections.
7. Membership: tiers, rights, discounts, and value
Membership is held by the CIC and is the foundation of legitimacy. Members are the community NADJ serves and represents. Membership subscriptions therefore sit inside the CIC and are ringfenced for community benefit.
The practical membership proposition is twofold: (1) representation, standards, and support delivered by the CIC; and (2) measurable value delivered through discounted services provided by the trading company. This avoids the trap of ‘paying to exist’ and ties membership to tangible benefits.
Discounts apply to all services and products (excluding membership fees). The discount structure is: Basic 10% off, Mid 15% off, Top tier 20% off, with non-members paying standard rates. Discounts are not a gimmick; they are a direct return of value to members from the wider commercial activity that also funds delivery capacity.
Membership rights and obligations should be modernised in plain English: clear eligibility; clear renewal cycles; clear sanctions for breaches (including a fair complaints and appeals process); and clear expectations around professionalism and behaviour in NADJ spaces (events, groups, forums).
8. Commercial model: services, products, partnerships, and pricing rules
The commercial model exists to fund delivery without continuously raising subscription fees. It does this by selling optional services and products to members (discounted) and non-members (standard rate). This creates a sustainable income engine linked to delivery output.
Examples of commercial lines include: training products, accreditation services, publications and media, member support services, insurance and supplier partnerships, events and conference ticketing, and operational services (for example, admin support products).
Pricing rules should be published so members understand that discounts are real, consistent, and measurable. A simple rule set works best: the trading company maintains a published standard rate card; members receive automatic discounts based on tier; and any temporary promotional pricing is time-limited and documented.
Partnership income should be governed by transparency principles: publish what is being offered, how conflicts are managed, and how member benefit is protected. Partner arrangements are valuable when they reduce costs for members, improve access to quality products, and fund activity that members want but cannot fund through subscriptions alone.
9. Assets, platforms, events, and intellectual property ownership
NADJ’s roadmap depends on owning and maintaining real assets: digital platforms, content libraries, training materials, event formats, supplier frameworks, and brand assets. Ownership choices matter because they determine continuity.
A CIC can own assets. The question is where it is most sensible for assets to sit. Typically, assets that define member rights and standards (such as the membership register, standards frameworks, accreditation rules, and core governance documentation) should sit with the CIC. Operational assets that support trading delivery (such as software licences, production equipment, event stock, and commercial intellectual property) often sit with the trading company, because they are tied to delivery operations and depreciation.
The holding company can be used to hold group-level strategic assets that should remain stable over time, such as shareholdings and long-lived IP, particularly where the goal is to ensure continuity even if a trading subsidiary is restructured.
10. People: roles, recruitment approach, and pay principles
The volunteer model failed at scale. A small number of people can only carry so much time and liability before burnout becomes inevitable. If NADJ is to deliver consistently, core roles must be paid, measured, and accountable.
Pay should be justified by outputs and market reasonableness. A baseline hourly rate approach can be used for many roles (for example, £15 per hour employed, or equivalent invoiced subject to IR35 considerations), with scope and hours defined clearly in writing. Where a role is substantial, it should be formalised as a part-time or full-time role with proper employment terms.
Recruitment should prioritise reliability, professionalism, and alignment with strategy over personal popularity. This is especially important for member-facing engagement roles: the role is to represent and engage within the agreed strategy, not to create parallel power centres or unofficial groups.
It can be sensible to recruit outside the DJ industry for certain operational roles (recruitment/outreach operations, administrative delivery, bid writing) because these skills are transferable and do not require the role-holder to be a practising DJ.
11. Decision-making forums: board meetings, member votes, AGM/EGM
A director-controlled governance model can still use AGMs or member meetings, but their purpose is different from a political association model. They become accountability forums rather than executive control points.
Board meetings (directors’ meetings) are the primary decision forum for operations, contracting, recruitment, budgets, and delivery. Minutes should be kept and key decisions logged for audit trail.
Member votes should be used where they add legitimacy or where reserved matters require ratification. This can be done online using clear rules, a defined voting window, and a published outcome statement.
AGMs and EGMs can still be useful for transparency, Q&A, and member confidence, even if directors retain operational control. If used, the rules should be clear: the AGM is not a substitute for board management; it is a formal space for reporting, questions, and ratification where applicable.
12. Policies and baseline documents
A baseline policy set is not bureaucracy for its own sake; it is the foundation that allows staff to act consistently, members to understand expectations, and the organisation to withstand scrutiny.
At minimum, NADJ should maintain: membership terms, code of conduct, complaints and appeals, conflicts of interest, privacy, financial controls, procurement, HR policies, information security, and a communications policy that clarifies who can speak for NADJ and in what capacity.
Where appropriate, policies can be shared across the group to avoid duplication, provided it is clear which entity is responsible for compliance in each context (for example, employment policies applied by the trading company; membership discipline applied by the CIC).
13. Three-year roadmap (2026–2028)
The roadmap is the execution plan that justifies the structure. It should be published in a form that allows members to track delivery. Below is a detailed, delivery-oriented outline. It can be refined into quarterly OKRs (Objectives and Key Results) for staff.
13.1 Roadmap principles
| • | Quarterly delivery rhythm with visible outputs. |
| • | Measured impact: participation, quality, compliance, and satisfaction metrics. |
| • | Financial sustainability: grow non-subscription income so subscriptions do not need continual increases. |
| • | Member-first: discounts and improved delivery are the primary visible benefits. |
13.2 Roadmap outline (high level)
| Year / Quarter | Delivery focus | Indicative outputs |
| 2026 Q1 | Governance and compliance foundation | Finalise policy library v1; publish reserved matters; establish reporting cadence; recruit core ops support |
| 2026 Q2 | Member systems and service catalogue | Membership onboarding refresh; discounted service catalogue live; standard operating procedures for member support |
| 2026 Q3 | Regional activation pilots | Pilot regional events; partner onboarding pack; training programme v1; complaints and standards workflow live |
| 2026 Q4 | National credibility building | Annual reporting pack; supplier ecosystem; first major grant bid cycle; conference feasibility and risk model |
| 2027 H1 | Scale and deepen | Expanded training, accreditation, and partnerships; consistent editorial/media output; improved platform automation |
| 2027 H2 | National event model | Conference launch or formal partnership; measurable safety initiatives; stronger regional network with paid delivery |
| 2028 | Consolidation and innovation | External evaluation; new revenue lines; staffing growth where sustainable; continuous improvement cycle |
14. Transparency and reporting to members
Transparency is essential to disarm misinformation and keep trust. NADJ should publish a predictable reporting cadence: what will be reported, when, and in what format.
A practical baseline is: quarterly ‘delivery update’ (roadmap progress, key outputs, next quarter priorities); annual ‘member report’ (financial overview, community benefit narrative, impact metrics); and a published service rate card (so discounts are clear).
Where the structure includes multiple entities, reporting should clearly separate: CIC activity (membership, standards, community benefit) and trading activity (services delivered, operational costs, income mix), while presenting a consolidated narrative that shows how the structure works together.
15. Hostile-question pack (AGM-ready)
These longer-form answers are designed to be used verbatim when challenged. They aim to be calm, factual, and consistent.
15.1 “Why do we need a Ltd company if the CIC can trade and employ staff?”
A CIC can trade and employ staff. The reason for a separate trading company is not capability; it is risk management and operational efficiency. The CIC holds ringfenced membership income and exists to protect community benefit. If the CIC signs every contract, carries every operational liability, and takes all commercial risk, then any operational failure can directly impact the core member body. A trading company is a standard structure that allows the work to be done on normal commercial terms while insulating the CIC from volatility.
15.2 “Does this mean someone is taking profits out of the CIC?”
No. Membership fees are ringfenced within the CIC and must be used for community benefit. The trading company earns income from optional services, products, and partnerships. Members benefit via discounted rates and improved delivery. Payment for work done is not the same as profit extraction; it becomes a concern only if it is hidden, unjustified, or disproportionate. The model is designed for transparency and accountability.
15.3 “Could members vote to remove directors and break the tie to the trading company?”
Member rights depend on the Articles and membership rules. If the intention is to prevent the structure being unpicked, the Articles can include ‘reserved matters’ and constitutional protections that require enhanced thresholds for changes to the relationship with the trading company. This is a legal drafting point: the safeguard is created by the Articles and governance documentation, not by informal promises. The aim is to protect the CIC and the delivery model over the long term.
16. Appendices
16.1 Glossary (plain English)
CIC: Community Interest Company: a company designed to operate for community benefit with an asset lock.
Asset lock: A restriction that ensures assets/surpluses are used for community benefit rather than private gain.
Trading subsidiary: A company that sells services/products and carries operational risk, often owned by a CIC or holding company.
Holding company: A parent company that owns shares in other companies and manages group-level risk and ownership.
Reserved matters: Decisions that must be escalated for member ratification or enhanced thresholds, even if directors control operations.
16.2 Reserved matters and escalation rules
To prevent drift and repeated argument, NADJ should publish a short, stable list of ‘reserved matters’. Reserved matters are decisions that directors agree to elevate for member ratification (or enhanced transparency), even where directors remain legally responsible for the company’s management. This delivers legitimacy without recreating operational paralysis.
Recommended reserved matters (example set):
| • | Any change to membership subscription pricing or tier structure. |
| • | Any material change to member voting/ratification rights as stated in membership terms. |
| • | Any proposal to amend the CIC’s asset lock provisions or to remove the CIC status. |
| • | Any proposal to sell, assign, or license the NADJ brand or core member IP outside the NADJ group. |
| • | Any proposal to end, fundamentally change, or transfer the trading arrangement that underpins member discounts and delivery (for example, replacing NADJ Media Ltd). |
| • | Any proposal to merge NADJ CIC with another organisation or to transfer the member register to another body. |
| • | Any proposal to wind up the CIC or materially change its stated objects. |
In each case, ‘ratification’ can be a simple online vote with a defined window, a published summary of the proposal, and a published outcome statement. The objective is clarity and audit trail, not political theatre.
16.3 Transition plan: unincorporated association to CIC
The transition has two purposes: (1) to draw a clear line in the sand between the historic unincorporated association and the new incorporated CIC, and (2) to ensure continuity of member service without legal ambiguity.
Transition steps (high level):
| Step | What happens | Owner | Evidence / output |
| T1 | Confirm member communications plan and effective dates (UA end / CIC start) | Directors | Published notice and FAQ |
| T2 | Freeze UA changes; export member data and records | Admin/Secretary | Data export log; retention plan |
| T3 | Adopt CIC membership terms and code of conduct (plain English) | Directors + Member ratification | Ratification record; final documents |
| T4 | Confirm brand and asset assignments (if any) to CIC or holding entity | Directors + legal advisor | Assignment deeds / board minutes |
| T5 | Open group operational bank accounts and set financial controls | Finance lead | Bank mandate; approvals matrix |
| T6 | Appoint/contract initial delivery capacity (ops/recruitment/bid writing) | Trading company directors | Contracts; role descriptions |
| T7 | Launch member proposition: tiers, discounts, delivery calendar | CIC + Trading | Member comms; public rate card |
16.4 Document library: baseline set and what can be shared
A clear document library prevents confusion and reduces repeated questions. The following split is recommended between: (a) member-facing/public documents, (b) regulator/audit documents, and (c) internal operational documents.
Member-facing / public (publishable):
| • | CIC Objects and Articles (published via Companies House, plus a readable summary). |
| • | Membership terms and tier summary (pricing, renewal, discounts). |
| • | Code of Conduct and Complaints process (including sanctions and appeal route). |
| • | Conflict of Interest policy summary (how conflicts are declared and managed). |
| • | Annual member report (impact + high-level financial summary). |
| • | Published standard rate card for trading services (so discounts are clear). |
Regulator / auditor / funder pack (shareable on request):
| • | Board minutes and written resolutions (redacted where needed). |
| • | Annual accounts and management accounts extracts. |
| • | Impact measurement framework and quarterly delivery reports. |
| • | Risk register and controls summary. |
| • | Grant applications and outcome reports (where relevant). |
Internal operational (restricted):
| • | Staff HR files, salaries, performance reviews. |
| • | Supplier contracts, pricing schedules, and negotiation notes. |
| • | Security controls, incident logs, and access credentials. |
| • | Operational playbooks and internal SOPs. |
16.5 Role profiles and accountability (summary)
To avoid repeating the volunteer failure, each core role should have a written scope, expected hours, measurable outputs, and a clear reporting line. Below are example summaries that can be expanded into full job descriptions.
Operations and delivery lead (trading company):
| • | Purpose: translate roadmap into weekly delivery, manage staff/contractors, and keep projects moving. |
| • | Outputs: delivery calendar, project tracking, supplier management, quarterly delivery report inputs. |
| • | Measures: on-time delivery, budget adherence, member satisfaction metrics, reduced backlog. |
Membership engagement representative (CIC):
| • | Purpose: structured two-way communication between members and the CIC, without executive power duplication. |
| • | Outputs: monthly member pulse summary, moderated Q&A sessions, issue triage to directors. |
| • | Measures: engagement rates, reduced misinformation, higher participation in surveys/ratification votes. |
Bid writer / funding lead (CIC-commissioned, may be trading company-employed):
| • | Purpose: identify and pursue grant funding aligned to community benefit objectives. |
| • | Outputs: funding pipeline, application submissions, compliance reporting to funders. |
| • | Measures: submissions made, success rate, total funding secured, quality of impact reporting. |
16.6 Financial model: scenarios and why diversification matters
The purpose of this section is to show, in a transparent and non-emotive way, why subscriptions alone cannot fund delivery at the scale members expect. Figures below are illustrative and should be refined as budgets are finalised.
| Members | Subscription fee | Subscription income | Indicative core cost (1 FTE + overheads) | Headroom for events/platforms |
| 500 | £75 | £37,500 | £40,000–£45,000 | None (deficit) |
| 1,000 | £75 | £75,000 | £40,000–£45,000 | Limited (after other costs) |
| 1,500 | £75 | £112,500 | £40,000–£45,000 | Some, but still tight with events + platforms |
Even at 1,000 members, subscription income is quickly absorbed by staffing and overheads. A professional association also needs events, insurance, software platforms, marketing, professional services, and contingency. The trading/delivery company exists to generate additional income so the CIC is not forced to either increase fees repeatedly or reduce delivery expectations.
16.7 Group-wide community spaces: policies that ‘filter down’
Community spaces (forums, Facebook groups, event chats, and member platforms) are reputational assets and must be governed consistently. A single moderation and communications policy should apply across all NADJ-managed spaces, regardless of which entity technically owns the platform.
| • | One official set of group rules and moderation standards. |
| • | Clear distinction between official announcements and community discussion. |
| • | Escalation route for complaints, harassment, doxxing, discrimination, and misinformation. |
| • | Protection of members’ personal data and privacy (no sharing of private details). |
| • | Sanctions framework aligned to the CIC’s membership code of conduct. |
16.8 Risk register (starter set)
A short risk register makes the logic of the structure obvious. These are common risks and the control that the CIC + trading separation provides.
| Risk | Impact | Control / mitigation |
| Event cancellation / refunds | Cashflow shock; reputational damage | Deliver via trading company; insure; use contract templates; cap deposits |
| Employment dispute | Cost and management distraction | Employ via trading company with HR controls; insurance; documented processes |
| Supplier failure | Service disruption; member dissatisfaction | Dual-sourcing; SLAs; staged payments; trading company holds contracts |
| Misinformation about ‘profit extraction’ | Loss of trust; churn | Publish this explainer; transparency cadence; publish discounts and rate card |
| Volunteer apathy | Delivery failure | Paid roles; defined outputs; recruitment plan; external hires where needed |
16.9 ‘Belt-and-braces’ protections: hardening the Articles and group ties (options)
If the goal is to ensure the structure cannot be casually ‘unpicked’ by future personalities or short-term pressure, the safeguard must live in the constitutional documents. Below are optional protections that can be adopted, subject to legal advice. The intent is to lock in: (1) the CIC’s mission and protections, and (2) the structural relationship that enables delivery and member discounts.
Option set A: CIC constitutional protections
| • | Enhanced thresholds for key amendments: require a higher member ratification threshold for changes to objects, asset lock-related provisions, or membership rights. |
| • | Reserved matters written into Articles: explicitly state that certain decisions require member ratification or supermajority director approval. |
| • | Director appointment/removal controls: set clear eligibility and process rules that prevent sudden hostile capture (while remaining legally compliant). |
Option set B: contractual and group-level protections
| • | Service agreement between CIC and trading company defining delivery, discounts, and reporting, with termination notice periods and step-in rights. |
| • | IP and brand licensing arrangements that prevent unauthorised breakaways while protecting the CIC’s mission. |
| • | Group ownership structure that prevents members (as members) from acquiring shareholder control of trading entities by default. |
These protections are not about avoiding accountability; they are about avoiding structural sabotage and preventing member funds being exposed to sudden commercial risk.
16.10 Shareholder and dividend clarity (plain English)
Dividends are not a delivery plan. They are a distribution mechanism that only exists if a company is profitable after paying costs, including staff, tax, and reinvestment needs. In the settled structure, delivery is funded through salaries (paid by the trading company for real work) and through reinvestment in delivery capacity. Where dividends exist at all, they are a group-level decision and are never assumed or promised.
Separating ‘salary for work’ from ‘dividends for ownership’ is important because it prevents confusion. Paying a role-holder for operational work is normal and expected. Dividends, if ever paid, must be lawful, justified, and transparent.
16.11 Expanded FAQ (member-facing)
Can the CIC apply for grants and still trade?
Yes. A CIC can apply for eligible grants and can also trade. Grant eligibility depends on the funder’s criteria. Trading is allowed, but the CIC must continue to operate for community benefit and cannot distribute profits like a normal for-profit company.
If the CIC can employ staff, why not just employ everyone in the CIC?
It can, but that concentrates operational liabilities inside the CIC. The separation exists to reduce exposure of ringfenced member funds and to make contracting and scaling more straightforward in the delivery vehicle.
What stops the trading company drifting away from the CIC’s purpose?
Control is created by ownership (holding company structure), contractual agreements, and governance. The CIC sets strategic direction and commissions delivery; the trading company delivers under agreed terms, with reporting and transparency requirements.
Does this mean members have no say?
Members have meaningful say where it matters: membership rules, standards, and major reserved matters. Directors remain responsible for operations to ensure delivery can happen reliably.
Where does the ‘discount’ actually come from?
The discount is a pricing rule applied by the trading company to its standard rate card. Members receive the discount automatically based on tier; non-members pay the standard rate. The value is measurable and auditable.
16.12 Implementation timetable (90-day starter plan)
This 90-day plan is designed to convert the structure into day-to-day reality quickly, while keeping decisions auditable and reducing the chance of drift.
| Window | Focus | Key outputs | Owner |
| Days 1–30 | Foundations | Publish member explainer; finalise membership terms & CoC; adopt reserved matters; open finance controls; recruit/contract core ops | CIC directors + Trading directors |
| Days 31–60 | Delivery launch | Service catalogue + rate card; discount automation; first outreach campaign; grant pipeline shortlist; group moderation rules live | Trading ops lead + Bid lead |
| Days 61–90 | Scale and measure | First regional event pilot; quarterly delivery report v1; member survey; partner onboarding; refine roadmap KPIs | CIC board + Trading ops |
16.13 Consultation history and decision trail (summary)
The CIC model and supporting structure did not appear overnight. It was the outcome of an extended consultation period in which members were repeatedly invited to contribute, challenge, and propose alternatives. Low participation levels during that period are a documented reality of the previous model and form part of the rationale for moving to a deliverable structure.
For audit trail purposes, NADJ should maintain (and be able to produce on request):
| • | A timeline of consultation touchpoints (surveys, meetings, posts, open calls for roles). |
| • | Copies of consultation questions and summaries of member feedback received. |
| • | Board minutes recording decisions, including the rationale and alternatives considered. |
| • | Evidence of any ratification vote(s): date, notice period, quorum logic, result statement. |
This is not about ‘winning arguments’. It is about demonstrating that decisions were made in good faith, with opportunities for challenge at the appropriate time, and with a documented mandate to proceed to execution.
16.14 Communication templates (starter set)
Clear, repeatable communication reduces misinformation and stops every question turning into a debate. The following templates should be maintained in a shared library so responses remain consistent.
Template: one-paragraph structural explainer
“NADJ CIC is the member association and community-benefit body. Membership fees sit in the CIC and are ringfenced for community benefit. NADJ Media Ltd is the delivery company that employs staff and provides services and products; members receive tiered discounts on those services. A holding entity manages group ownership and risk. The separation exists to protect the CIC and members while enabling professional delivery at scale.”
Template: responding to ‘profit’ misconceptions
“Paying for work done and responsibility carried is not profit extraction. The volunteer model proved unsustainable. The current structure exists so NADJ can employ people to deliver the agreed roadmap, while keeping membership income protected inside the CIC. Any commercial activity is designed to reduce pressure on subscriptions and improve member value.”
Avtar Thethy
Fabio Capozzi
Alastair Craig
Dave Mills